Help center
Guides for fans, venues, and performers. Search, or browse by topic. Can't find it? Email support@hapjam.com.
For music fans
Find live music near you and never miss an act you love.
How to find live music near you
Use hapjam to see who's playing right now, tonight, and this weekend near you — on a live feed and a map.
Follow venues and acts to get alerts
Follow any venue or performer and get a heads-up when they have a show near you.
Ask AI for a vibe
Describe the night you want — "acoustic on a patio, no cover" — and hapjam finds it from what's actually on.
For venues
Get listed, manage your schedule, and fill the room.
How to get your venue listed
Getting your venue on hapjam is free — you show up in the live feed, search, and on the map.
How to claim your venue or performer page
Claim your page to control your schedule, photos, and details — verified instantly if you can add a code to your website.
How to add and manage your schedule
Once you've claimed your page, add and edit shows from your Manage page — one-off or recurring, with bulk edits.
How to put your live-music schedule on your own website
Add a free, auto-updating hapjam schedule widget to your site — one copy-paste, and it refreshes whenever you edit your schedule here.
How to add a “Follow us on hapjam” badge to your site
Drop a free follow button on your website — right next to Facebook and Instagram — so fans get told every time you have a show.
How to promote a show (Boost & Featured)
Push a specific night to the top of the feed with a Boost, or stand out every night with a Featured venue plan.
What the Featured venue plan includes
Featured makes your venue stand out every night — gold map pin, top feed placement, a free monthly Boost, analytics, and more.
For performers
List your act, add your shows, and grow your following.
How to get your act listed
List your act on hapjam for free — get discovered, build a following, and put every gig in one place.
How to add your shows
Add every gig to your act's page — type them in, or paste your whole tour and we'll match each venue for you.
How to grow your following
Turn one-time crowds into regulars — every follower gets a heads-up before you play near them.
What the Pro plan includes for performers
Pro adds booking, analytics, and a custom-branded schedule widget for working acts.
Account & billing
Sign-in, alerts, plans, and privacy.
Signing in and your account
Sign in with Google, Apple, or email, and change your name from Settings.
Manage or turn off email alerts
One toggle in Settings controls your follow and show alerts — and every alert email links to it.
Billing, upgrades, and refunds
Upgrade, change, or cancel any plan from Billing on your Manage page — handled securely through Stripe.
How to delete your account
Delete your account and personal data anytime from Settings; any page you claimed simply becomes unclaimed.
Report incorrect info
Flag a wrong schedule, a duplicate, or bad details on any venue or performer page — no account needed.
Still need help?
We're happy to help with anything — accounts, billing, listings, or a bug.
Email support@hapjam.com